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Book through us, always at the best prices.

Joining the Aguaclub has many advantages

Best online
price guaranteed

Early check-in
& Late check-out

Flexible rate with
no deposit required

Priority room
allocation

Free premium
Wi-Fi connection

We finance
your holidays
at no additional cost

Frecuently asked questions

  • Club Hotel Aguamarina

    Club Hotel Aguamarina is situated in the heart of one of Menorca’s most spectacular beaches: the bay of Arenal d’en Castell, a shell-shaped beach with fine sand and calm, crystal-clear waters, perfect for enjoying with the family.

    Our resort has 549 rooms spread across three blocks, and over 40,000 m² of facilities including swimming pools, a water park, restaurants and shops.

    The international Agualand entertainment team and our mascots, the Aguanimals, will ensure your stay is a fun-filled experience for the whole family.

    The hotel offers easy access to all floors via lifts:

    • Block A: 2 lifts
    • Block B: 3 lifts
    • Block C: 1 lift

    What’s more, our prime location offers direct access to the beach, so you can enjoy the sea whenever you like.

    Since 1972, we have been working to offer you a warm and personalised service in a unique setting, with unrivalled views.


  • Location

    Arenal d’en Castell beach is a cove in the north of Menorca, in the municipality of Es Mercadal.

    See location

    Beach features

    Arenal d’en Castell is a shell-shaped beach over half a kilometre long and 20 metres wide, with very calm waters. It is like a large natural swimming pool, ideal for families with children.

    Despite being an urban beach, it is one of the most beautiful on the island, easily accessible and with a wide range of amenities nearby.

    Important information

    Does the beach belong to the hotel?

    No. In Spain, beaches are for public use and do not belong to hotels or private companies.

    Parasols and sun loungers

    The beach umbrellas and sun loungers are managed by independent private companies and have no commercial relationship with Club Hotel Aguamarina.

    Services in Arenal d’en Castell

    In the area around the beach you will find a wide variety of services:

    • Pharmacy
    • Doctor
    • Supermarkets
    • Restaurants and bars
    • Water sports

    Nearest pharmacy

    The nearest pharmacy is a 15-minute walk or a 4-minute drive from the accommodation.

    See the pharmacy’s location

  • Transport service

    At Club Hotel Aguamarina, we do not have our own transport service. However, we work in partnership with Shuttle Spain Transfers.

    Book a transfer with Shuttle Spain Transfers

    How to get to the hotel?

    There are several options for getting to the hotel:


  • Restaurants and bars

    We have 2 fully renovated, air-conditioned buffet restaurants with something for the whole family.

    Available for breakfast, lunch and dinner in both restaurants (Block A and Block B).

    Buffet restaurant opening hours

    • Breakfast: 07:45 - 10:00*.
    • Lunch: 13:00 - 15:00*.
    • Dinner: 19:15 - 21:30*Dinner: 19:15 - 21:30*Dinner: 19:15 - 21:30

    Special services on request:

    • Cold breakfast: 05:30 - 07:45* 
    • Cold dinner: 22:00 - 00:00*

    *Times subject to change during the season. Please check for updated information on arrival.

    Snacks, bars and between meals

    Snacks, ice creams, pizzas, smoothies and drinks are available in our bars and snack bars:

    • Bahia Bar (Block A): 10:00 - 00:00*.
    • Swimming Pool Bar (Block B): 10:00 - 00:00*.
    • Aguamarina's Burger (Block B): 12:00 - 22:00
    • Pizza Corner (Block A):
      12:30 - 15:00* / 18:30 - 21:00*
    • Food truck (down to the beach): check timetable on arrival.

    *Times subject to change during the season. Please check updated information on arrival.

    Purées and baby food

    We have a daily choice of pureed vegetables with no added salt in our restaurants.

    You will also find a selection of ready-made purees for babies in the supermarket.

    Vegan and vegetarian diet

    Currently we do not have a specific vegan or vegetarian buffet.

    Food allergies and special diets

    We do not have a specific buffet for allergies or intolerances, but we do have adapted options within the buffet.

    Please ask the wait staff about allergens, special diets or gluten-free food.

    We recommend that you notify us by email hola@clubhotelaguamarina.com or at reception during check-in.


  • SWIMMING POOLS

    At Club Hotel Aguamarina we have 5 different swimming pools designed for the whole family: for swimming, playing, relaxing or splashing about with the little ones… You choose how to enjoy them!

    • 2 family pools (25 m)
      One in Block A and another in Block B. Depth: 40 cm – 160 cm.
    • Bubble pool (adults only)
      Overlooking the bay. Depth: 80 cm.
    • 2 children’s pools
      - One next to the family pool in Block B
      - A splash pool at Aguanimal's Park with water games and slides
      Depth: 40 cm

    Extra: The family pool in Block B is moderately heated, with a slightly warmer temperature so you can enjoy it during the colder months of the season.

    Pool opening hours

    • High season: 09:30 - 19:30*
    • Low season: 09:30 - 18:30*

    *Opening hours subject to change. Please check for updated information on arrival.

    Pool rules

    • Please use a towel on the sun loungers.
    • You must shower before entering the pool and remove any traces of sun cream and sand.
    • We recommend wearing swimming socks or water shoes within the aquatic facilities.
    • Inflatable toys are not permitted.
    • Children under 12 must be accompanied by a responsible adult.
    • Babies and children who wear nappies must wear special swim nappies.
    • You must follow the instructions of the lifeguards in the swimming areas.

    We recommend showering after swimming to remove chlorine from the skin.

    WATER PARK

    Do you love thrills and adrenaline? Our water park has 6 slides for non-stop fun.

    Access rules

    • Minimum age: 6 years
    • Minimum height: 110 cm
    • You must be able to swim.
    • Inflatable toys are not permitted.
    • Swim shoes or socks must be worn.
    • Children under 14 must always be accompanied by a responsible adult.

    Depth: 125 cm

    Water park opening hours

    • 9.30 am–1.30 pm and 2.30 pm–7.15 pm*
    • Wednesdays: closed in the morning (maintenance)

    *Opening hours subject to change during the season.

    Beach and pool towels

    Service available for €1.50 per day per towel + a refundable deposit of €10 per towel.

    You can exchange your towel for a clean one at reception as often as you need.

    Available at reception during your stay.

  • Check-in and check-out times

    Check-in: from 14:00 to 23:59
    Check-out: by 11.00 am

    Late arrival policy: Your room is guaranteed until 11.59 pm on the day of check-in. If you are due to arrive after 11.59 pm, please let us know in advance, as the hotel cannot guarantee the availability of your room after that time.

    Can I leave my luggage in the luggage storage area before check-in and after check-out?

    Yes, we have a luggage storage area near reception where you can leave your luggage before check-in. You can also use it after check-out to store your bags until your flight or transport departs.

    Can I have something to eat or drink on the last day of my stay?

    Once you have checked out, you can continue to order drinks and food at the hotel, paying for these items as you go.

    Early Check-in

    With our Early Check-in service, you can start enjoying all the services included in your rate before 14:00.

    Price: €45 per room. Free for AguaClub members*

    ROOMS SUBJECT TO AVAILABILITY.

    *Become an AguaClub member and enjoy incredible benefits and exclusive discounts. Sign up easily in the ‘My Account’ section of our website or email us at hola@clubhotelaguamarina.com

    Late Check-out

    With our Late Check-out service, you can continue to enjoy all the services included in your rate until 18:00

    Price: €45 per room. Free for AguaClub members*.

    ROOM SUBJECT TO AVAILABILITY.

    YOU MUST REQUEST THIS AT RECEPTION ONE DAY BEFORE CHECK-OUT.

    *Free for AguaClub members provided it is requested at reception one day before check-out and the hotel confirms availability. Should a guest make use of the Late Check-out service without confirmation from the hotel, they will be required to pay €45 per room.

    *Become an AguaClub member and enjoy incredible benefits and exclusive discounts. Sign up easily via the ‘My Account’ section on our website or email us at hola@clubhotelaguamarina.com

    Online check-in

    Online check-in at hotels, or pre-check-in, allows guests to enter their personal details themselves before arriving at the hotel. This means you don’t have to wait on arrival and can start enjoying your holiday as soon as possible.

    You can check in online via our website.

    Excursions

    At Club Hotel Aguamarina, we invite you to discover Menorca in a truly special way, whether you’re visiting for the first time or are a regular guest. Our prime location is the perfect starting point for enjoying your favourite sports and exploring the island’s beauty.

    Book your excursions here and discover everything Menorca has to offer!

    Does Wi-Fi cover all areas of the hotel?

    Although we have multiple access points spread throughout our premises, there may be rooms with poor coverage and/or intermittent service.

    Free Wi-Fi

    We offer *free Wi-Fi in the hotel’s communal areas.

    *Not available inside the rooms.

    Please enquire at reception on arrival.

    Premium Wi-Fi

    Service subject to an additional charge*.

    Please check rates and terms and conditions at reception.

    *Free for AguaClub members

    Smart TV

    Connect to the internet via the TV in your room and enjoy your favourite entertainment platforms.

    Service subject to an additional charge*.

    Please check rates and terms and conditions at reception.

    Medical service

    At Club Hotel Aguamarina, we offer a medical service by appointment.

    Please check opening hours and fees at reception.

    Car park

    We offer free parking and plenty of spaces to park your car in the vicinity of the hotel.

    Cycling Centre

    Our Cycling Centre is located in Block C and includes a dedicated, CCTV-monitored bicycle parking area, a workshop, tools and a bike cleaning area.

    INFO & bookings 634725926

    Gym

    Open daily from 09:00 to 21:00 in Building A.
    Ask for the key at reception

    Balinese beds

    Service available at an additional cost.
    Book in advance at the Food Truck.
    Check availability, opening times and prices at the hotel.

    Massages

    Make the most of your holiday by enjoying a relaxing massage in an idyllic setting. Our garden overlooking the sea is the perfect setting to revitalise body and mind. If you prefer a more intimate atmosphere, you can also have your massage at our massage centre in Block C.

    Information and bookings: +34 669 473 657

    Supermarket

    In Block C you’ll find our supermarket stocked with everything you might need during your stay: food, essentials, toys, souvenirs and more.

    Please check the opening hours at reception during your stay.

    Barber shop

    Because holidays are also a time to look after yourself, visit our barber shop in Block C, where we offer men’s haircuts and beard trimming.

    Please check the opening hours at reception during your stay.

    Fashion boutique

    Enjoy a spot of shopping at the fashion boutique in Block C, where you’ll find a wide range of clothing and gift items. Whether you’re looking to update your style or take home a special holiday souvenir, you’re sure to find something perfect for you here.

    Check the opening hours at reception during your stay.

    Use of beach umbrellas and sun loungers

    The parasols and sun loungers on the beach are managed by independent private companies and do not belong to, nor are they in any way affiliated with, Club Hotel Aguamarina.

    Use of parasols and sun loungers at the hotel

    On our premises, we offer spacious areas equipped with comfortable sun loungers and parasols so you can relax to the full. These services are completely free of charge for our guests.

    It is forbidden to remove any items from the hotel premises.
    Reserving sun loungers and parasols is not permitted.

    Beach and pool towels

    Enjoy this service for €1.50 per day per towel, plus a refundable deposit of €10 per towel.

    You can exchange your towel for a clean one at reception as often as you need.

    You can arrange this at reception during your stay.

    Hairdryer and toiletries

    Our bathrooms are equipped with a hairdryer, hand soap and shower gel/shampoo so you can travel light.

    Fridge

    All our rooms have a fridge available for €2.50 per day.

    You can book this at reception during your stay.

    Safe

    All our rooms are equipped with a safe.

    You can use it for €2.50 per day, plus a refundable deposit of €6.

    You can book this at reception during your stay.

    Cleaning service

    Our housekeeping team will clean your room every day.

    You’ll find an information sign on your bedroom door.

    Self-service laundry

    The washing machine and tumble dryer area is located in our supermarket, situated in Block C.

    This service operates on a coin-operated basis.

    Cots

    We provide free cots for the youngest members of the family. Please enquire at reception.

    ON REQUEST AND SUBJECT TO AVAILABILITY

    Prams and pushchairs

    At Club Hotel Aguamarina, we love making your holiday easier! To help you travel light, we have pushchairs and prams available, which you can book directly on our website* to ensure they’re available. You can also hire them at reception** during your stay.

    *Online price: €5 per pushchair per day, plus a refundable deposit of €20 per pushchair.
    **Price at reception: €10 per pushchair per day or €40 per pushchair per week, plus a refundable deposit of €20 per pushchair.
    SERVICE SUBJECT TO AVAILABILITY

    Kettles

    We have kettles available for you to make you feel at home. You can book this service at reception during your stay.
    Price: €1 per kettle per day, plus a refundable deposit of €10 per kettle.
    SERVICE SUBJECT TO AVAILABILITY

    Restaurants and bars

    Every day you can enjoy a delicious dining experience in our two buffet restaurants, which have been completely refurbished, are air-conditioned and offer a menu designed for the whole family.
    Enjoy breakfast, lunch and dinner at either of them: one in Block A and the other in Block B.

    Buffet restaurant opening hours:
    Breakfast: 07:45 – 10:00*
    Lunch: 13:00 – 15:00*
    Dinner: 19:15 – 21:30*

    Cold breakfast: 05:30 – 07:45* (Upon prior request)
    Late-night dinner: 22:00 – 00:00* (Upon prior request)

    And in between meals… you’ll want for nothing!
    We have an incredible variety of snacks, ice creams, pizzas, smoothies and drinks at our bars and food outlets:

    Bar Bahía (Block A): 10:00 – 00:00*
    Pool Bar (Block B): 10:00 – 00:00*
    Aguamarina’s Burger (Block B): 12:00–22:00*
    Food truck (Beach access): please check opening times on arrival.
    Pizza Corner (Block A): 12.30 pm – 3.00 pm* / 6.30 pm – 9.00 pm*

    *These opening hours are subject to change throughout the season. Please check the updated opening hours on arrival at the hotel.

    Vegetable purées and baby food

    Ask at our restaurants: every day we offer a different selection of vegetable purées with no added salt to make your stay even more comfortable.
    You’ll also find a selection of ready-made baby food in our supermarket.

    Vegan and vegetarian options

    We do not currently offer a vegan or vegetarian buffet in our restaurants.

    Food allergies and special dietary requirements

    We do not currently offer a specific buffet for food intolerances and allergies in our restaurants. However, within our buffet, we do have some options that cater to different dietary needs. Please speak to the dining room staff about gluten-free food, special or restrictive diets, and allergens. They will inform you about the options available at our buffet.
    Please let us know by email at hola@clubhotelaguamarina.com, or at reception when you check in, so that our staff can take this into account.

    Swimming pools

    At Club Hotel Aguamarina we have 5 different swimming pools designed for the whole family: for swimming, playing, relaxing or splashing about with the little ones… You choose how to enjoy them!

    2 FAMILY SWIMMING POOLS, each 25 metres long, one in Block A and the other in Block B. Depth ranging from 40 cm to 160 cm.

    1 JACUZZI POOL
    for adults only, overlooking the bay. Depth: 80 cm.

    2 CHILDREN’S POOLS:
    one next to the family pool in Block B. Another splash pool in our Aguanimal’s Park playground area, with fun water games and slides. Depth: 40 cm.

    What’s more , THE FAMILY POOL IN BLOCK B IS MODERATELY HEATED! We’ve raised the temperature slightly – just a few degrees – to keep the cold at bay so you can use it all year round.

    Pool opening hours:
    High Season: 09:30–19:30*
    Low Season: 09:30–18:30*

    *These opening hours may change during the season. Please check the updated timetable on arrival at the hotel.

    We recommend wearing swimming socks or water shoes within the aquatic facilities. Children must be accompanied by a responsible adult at all times.

    Water Park

    Do you love thrills and adrenaline? Then you’ll love our water park with 6 fun water slides designed to keep you coming back for more. Adventure is guaranteed!

    Access rules:

    Minimum age: 6 years.
    Minimum height: 110 cm.
    You must be able to swim.
    Children under 14 must be accompanied at all times by a responsible adult.
    Pool depth: 125 cm.

    We recommend wearing water shoes or swimming socks within the aquatic facilities.

    Water park opening hours:

    9.30 am to 1.30 pm and 2.30 pm to 7.15 pm*
    *Closed on Wednesday mornings for maintenance.
    *Opening hours may vary throughout the season. Please check the latest information on arrival at the hotel.

    Clause regarding the suspension, modification or limitation of services, activities and/or facilities.

    The Hotel Management reserves the right to suspend, modify or limit, either temporarily or permanently, in whole or in part, the provision of any of its contracted services or activities or the use of certain facilities, for duly justified reasons such as adverse weather conditions, necessary technical improvements, maintenance, operational or organisational reasons, administrative decisions of any kind, force majeure, or any other circumstance which, in its reasonable judgement, prevents or makes it inadvisable to continue the service and/or activity or the normal operation of the affected facility. Where the suspension, modification or restriction as set out above is not in accordance with the Hotel’s own plans, the Hotel undertakes, as soon as practicable, to take all reasonable measures within its power to restore the provision of the service, the activity or the availability of the facility that has been affected, as well as to offer alternatives of a similar nature where possible. Provided that the Hotel has acted in good faith and with due diligence to minimise any inconvenience caused, such suspensions, modifications or limitations shall not give rise to any compensation, refund or claim on the part of the Tour Operator or its Customers.


  • AGUALAND - ENTERTAINMENT AT AGUAMARINA

    At Club Hotel Aguamarina you will find Agualand, our entertainment club by age, where our entertainers and our mascots the Aguanimals accompany you every day with activities, games and fun for the whole family.

    ENTERTAINMENT DURING THE SEASON

    The entertainment is available throughout the season as long as the hotel is open. The programme and timetable can be adapted according to occupancy, the weather or the hotel's operations.

    ACTIVITIES AND PROGRAMMING

    Agualand's activities are updated throughout the season. Check the daily schedule on our Web App or on the hotel's notice board.

    CLUBS BY AGE

    CHILDREN
    Agualand Kids (4-7 years)
    Agualand Juniors (8-12 years)

    YOUTH AND ADULTS
    Agualand Teens (13-17 years)
    Agualand Adults (18+)

    AGUALAND NIGHT
    Kids Disco, musicals, dances and shows for the whole family.

    AGUALAND BABIES (0-3 years)
    Space adapted for babies. No supervision by entertainers, so the presence of an adult is compulsory.

    OUTSTANDING EXPERIENCES

    AGUANIMAL'S LUNCH
    Kids and Juniors can have lunch with the entertainers in the restaurant.

    EQUIPMENT LOAN
    Football, basketball, table tennis, mini-golf, board games and more at the Info Point in Aguanimal's Park.

    LENDING HOURS (subject to change)
    Mornings: 10:00 - 12:30
    Afternoons: 19:30 - 23:00

    Deposits:
    - Board games: 10€.
    - Minigolf: 5€ per club + ball
    - Table tennis: 10€ set
    - Balls: €10

    TEAM LANGUAGES

    Our international team of more than 20 animators speaks Spanish, English, Italian and Portuguese.

    The languages and number of entertainers may vary during the season, but we will always do our best to make communication easy and the experience unforgettable.


  • Aguanimal's Park, the children's playground at Club Hotel Aguamarina

    A real universe of fun! The largest children's park in Menorca, with themed areas inspired by the Aguanimals and spaces adapted by age.

    You will find slides, zip lines, bouncy castles, multi-sports court, mini golf, ping-pong, pirate ship, sandpit and much more to play, explore and not stop all day. The entire park has safe surfaces designed for your enjoyment.

    In addition, our entertainment team organises daily activities such as gymkhanas, arts and crafts, sports, water games and a water carpet, adapted for each age group.

    Age: from 2 to 11 years old
    *Opening hours: 09:00 to 23:00

    Check the updated schedule on our Web App and on the hotel notice board.

    Zip lines

    Two zip lines to cross the park in a fast and fun way. Use subject to rules and supervision of minors.

    Sandpit

    Play area with sand and digging machine to encourage creativity and free play.

    Bouncy castles

    Themed area with castles adapted by age: ball pool (0-3 years old with supervision), shark (from 3 years old, up to 1.60 m) and boat (from 3 years old, up to 1.80 m).

    Timetable: 18:00 to 23:00* | Wearing socks compulsory.

    Multisports court

    Space for football and basketball. Loan of equipment at the Info Point, with a deposit.

    Sliding track

    20-metre inflatable track with water for sliding and having fun. Available in high season on Sundays from 15:30 to 17:00 in front of the main stage.

    Minigolf

    Family minigolf with different challenges. Equipment loan at Info Point with deposit.

    Table tennis

    Two tables available for games with family or friends. Rackets and balls available in a wooden hut with deposit.

    Beach volleyball

    Beach volleyball court. Loan of a ball in a wooden hut with a deposit.

    Info Point

    Information point at the entrance to the park to answer questions and arrange the loan of equipment (games, balls, mini-golf, ping-pong). A deposit will be required for the loan of equipment.

    *Info Point opening times: 10:00 to 12:30 / 19:30 to 23:00

    General rules
    Minors must always be supervised by a responsible adult. It is compulsory to respect ages, rules and indications of the park. Some areas may be affected by weather or operational conditions. Smoke-free area.

    *The timetable and activities may vary according to season, weather or operational conditions. Some activities may have a supplement, the price will be informed before starting the activity.


  • How do I become a member of AguaClub?

    It is very easy. Go to the "My account" area of our website, create a username and password and confirm your account with the code that we will send to your email.

    You are now registered to start enjoying the advantages of AguaClub and to move up a level to gain access to more benefits.

    Levels, conditions and advantages of AguaClub

    AGUACLUB MEMBER

    Just for registering in our club you will enjoy these advantages on your first reservation:

    • Best online price guaranteed: always the best price on our website.
    • Free early check-in and late check-out: access to services before 14:00 and until 18:00 on the day of departure.
      Use of room subject to availability, subject to prior consultation at reception and confirmation by the hotel. In the event of using this service without confirmation from the hotel, the corresponding Early check-in / Late check-out rate will be applied.
    • Priority room allocation: priority room allocation.
    • Free premium wifi: access to standard and premium wifi free of charge during your stay (check with reception).

    BLUE LEVEL

    If you have enjoyed 1 stay in the last 4 years booked through our website, you are a Blue Customer.

    Includes all the above advantages +:

    • 5% discount* on direct or web bookings.
    • 1 bottle of water in the room
    • Welcome gift
    • Special discounts with collaborators**

    *Not combinable with special offers
    **Consult conditions at reception or at hola@clubhotelaguamarina.com

    SILVER LEVEL

    If you have enjoyed 3 stays in the last 4 years, with a minimum total amount of 2.500€.

    Includes all the above advantages +:

    • 7% discount* on future bookings
    • Freefridge
    • Freesafe
    • Balinese bed** 2 hours with bottle of champagne
    • Free upgrade (subject to availability)

    *Cannot be combined with Blue or special offers.
    **Condition: upload photo to Instagram tagging #Clubhotelaguamarina #Aguaclub

    GOLD LEVEL

    If you have enjoyed 4 stays in the last 4 years, with a minimum total amount of 4.000€.

    Includes all the above benefits +:

    • 10% discount* on direct or web bookings.
    • Freepool towels
    • Kettle in the room
    • Internet TV
    • Freebaby buggy

    *Cannot be combined with Blue, Silver or special offers.


  • AGUAMARINA'S DAY PASS

    Discover our 3 options without accommodation

    With our Day Pass you can enjoy a full day of fun at Club Hotel Aguamarina. From 10:00 to 23:00, access to our facilities, swimming pools, water park and Agualand entertainment activities.

    BOOKING

    You can book your Day Pass in two ways:

    - Without prior reservation: Pay for your Day Pass directly at reception on arrival.
    - You can also secure your access conveniently by booking online:

    ONLINE BOOKING

    OUR DAY PASS

    SARKO DAY PASS
    Access to facilities and activities without food and drink.

    DAY PASS LINKY
    Access to facilities + 1 lunch menu at Aguamarina's Burger or Pizza Corner.

    DAY PASS GRAN SABIO
    Access to facilities + All Inclusive*.

    ALL DAY PASSES INCLUDE

    - Water park*.
    - Family and children's pools
    - Bubble pool +18
    - Bouncy castles
    - Aguanimal's Park children's playground
    - Multi-sports court
    - Access to the Agualand entertainment clubs
    - Use of sunbeds subject to availability

    *The water park is closed on Wednesday mornings for maintenance.

    PRICES

    SARKO DAY PASS
    Children up to 1 year: free
    Children from 2 to 11 years old: 17 €.
    Adults from 12 years old: 20,60 €.

    DAY PASS LINKY
    Children up to 1 year: free
    Children from 2 to 11 years: 22,65 €.
    Adults from 12 years old: 30,90 €.

    DAY PASS GRAN SABIO
    Children up to 1 year: free
    Children from 2 to 11 years: 36,05 €.
    Adults from 12 years old: 61,80 €.

    WHAT DOES EACH DAY PASS INCLUDE?

    SARKO DAY PASS
    It does not include food and drink. Drinks in bars, restaurants and hotel outlets must be paid for separately.

    LINKY DAY PASS
    Includes 1 lunchtime menu per person to choose between Aguamarina's Burger or Pizza Corner. Not eligible for dinner.

    Menu options:

    AGUAMARINA'S BURGER
    1 main: burger, cheeseburger, hot dog, sandwich or nuggets
    1 portion of fries
    1 drink
    1 ice cream

    PIZZA CORNER
    1 slice of pizza
    1 drink
    1 ice cream

    DAY PASS GRAN SABIO
    Includes access to bars and restaurants of our All Inclusive*, except buffet dinner:

    - Buffet lunch
    - Aguamarina's Burger
    - Pizza Corner
    - Food Truck
    - Bahia Bar
    - Pool Bar

    *All Inclusive and non All Inclusive consumption will be paid for separately.

    IS IT YOUR BIRTHDAY?

    Celebrate it at Aguamarina!

    🎁 Bag of sweets for each ticket*.
    🍰 You can bring your own cake
    📩 Let us know in advance by emailinghola@clubhotelaguamarina.com

    *Minimum 10 tickets.

    IMPORTANT INFORMATION

    - Opening times and facilities may vary during the season due to maintenance, weather conditions or other operational reasons. Please check the updated opening times on arrival at the hotel.
    - You are not allowed to bring food from outside the hotel. If you have food intolerances or allergies, please let us know in advance at hola@clubhotelaguamarina.com or on arrival at reception.
    - Tickets for the same reservation or group must be of the same type of Day Pass, even in separate purchases. The services included in each type are personal and non-transferable and any differences will be settled at reception.
    - Minors must be accompanied by a responsible adult (18+) at all times.
    - It is compulsory to prove the age of the minor by presenting a valid official document (ID card, passport, family book or equivalent document) at the time of entry. In the event of not being able to prove the age of the child, the adult ticket price will be applied, without the right to make any further claims.
    - We reserve the right of admission and expulsion in the event of non-compliance with the rules of the hotel or the Day Pass.

  • Room locations

    The hotel comprises three blocks: A, B and C.
    The location of your room depends on the room type you have booked.
    The only room types guaranteed in Block A are: Sea View Room, Sea View Room with Garden, Sea View Suite and Premium Sea View Suite.

    Booking Occupancy

    It is compulsory to include all room occupants in the booking, including babies and children, even if they do not incur an additional charge.

    On arrival, the number of guests and their ages must match the details provided in the booking. If the number of guests does not match the original booking or, due to the guests’ ages, the maximum permitted occupancy for the booked room is exceeded, the corresponding rate adjustment or room category change will apply. The difference must be paid at check-in.

    Should any guests not declared in the booking be found, the hotel may apply a 25% surcharge on the booking total, in addition to any applicable rate adjustments.

    Can I change the room type?

    Yes, subject to availability and upon payment of the price difference.
    You can arrange this at reception or via hola@clubhotelaguamarina.com

    Can I change the meal plan?

    Yes, subject to payment of the difference.

    • From Room Only to All-Inclusive: available at any time.
    • From All-Inclusive to Room-Only: only for modifiable rates (Flexible or Instalment Payment) up to 5 days before arrival

    You can arrange this at reception or via hola@clubhotelaguamarina.com

    Amend or cancel a booking

    This is permitted for Flexible and Instalment Payment rates up to 5 days before arrival.

    Cancellations: via the ‘My Booking’ section on the website or by contacting hola@clubhotelaguamarina.com
    Changes: please contact us at hola@clubhotelaguamarina.com; we will review your request and let you know if there are any additional charges. Subject to availability.

    If your booking was made through a travel agency, you must contact them for any changes or cancellations.

    Can I pay for my booking in advance?

    Yes. If your booking is on a “Pay in convenient instalments” or “Pay at the hotel” rate and you wish to pay in advance, you can do so via the “My booking” section of the website.

    Pets

    Pets are not permitted in the hotel.

    Smoking

    Smoking is not permitted inside the hotel, in the rooms, on the balconies or in the children’s areas.

    Clause regarding the suspension, modification or limitation of services, activities and/or facilities

    The Hotel Management reserves the right to suspend, modify or limit, either temporarily or permanently, in whole or in part, the provision of any of its contracted services or activities or the use of certain facilities, for duly justified reasons such as adverse weather conditions, necessary technical improvements, maintenance, operational or organisational reasons, administrative decisions of any kind, force majeure, or any other circumstance which, in its reasonable judgement, prevents or makes it inadvisable to continue the service and/or activity or the normal operation of the affected facility.

    Where the suspension, modification or restriction as set out above is not in accordance with the Hotel’s own plans, the Hotel undertakes, as soon as practicable, to take all reasonable measures within its power to restore the provision of the service, the activity or the availability of the facility that has been affected, as well as to offer alternatives of a similar nature where possible.

    Provided that the Hotel has acted in good faith and with due diligence to minimise any inconvenience caused, such suspensions, modifications or limitations shall not give rise to any compensation, refund or claim on the part of the Tour Operator or its Customers.

  • FARE TYPES

    Pay Now and Save Rate (Non-refundable)

    100% payment required at the time of booking. No changes or cancellations permitted.

    • Late arrival: room guaranteed until 23:59 on the day of check-in. Later arrivals must be notified in advance.
    • No-show: 100% of the booking will be charged if you do not arrive.
    • Early departure: no refund will be given for the unused portion of your stay.

    Pay at the hotel rate (Flexible)

    Payment at the hotel upon arrival. Changes and cancellations are permitted up to 5 days before check-in.

    • Cancellations made after this time: 100% charge
    • Manage your booking via the “My Booking” section
    • Late arrival: room guaranteed until 23:59
    • No-show: 100% of the booking will be charged

    *Payment by card or cash (max. €1,000 in accordance with Law 11/2021)

    Pay in convenient instalments (Semi-flexible)

    5% non-refundable initial deposit. The remainder is payable in several instalments depending on how far in advance the booking is made.

    • More than 6 months in advance:
      • 35% 120 days before check-in
      • 35% 60 days before check-in
      • 25% payable at the hotel
    • Less than 6 months before:
      • 50% 60 days before check-in
      • 45% at the hotel

    Automatic payments: these are charged to your card on the dates indicated.

    • Free cancellation of the remaining balance up to 5 days before check-in
    • After this deadline: 100% charge
    • No-show: 100% of the booking
    • Late arrival: room guaranteed until 23:59

    *Payment by card or cash (max. €1,000 in accordance with Law 11/2021)

    GENERAL PAYMENT INFORMATION

    Cards accepted

    VISA, Mastercard and American Express

    Cash payments

    Maximum €1,000 in accordance with Law 11/2021 (BOE 10/07/2021)

    Security deposit

    A security deposit will be required on arrival:

    • By credit/debit card: authorisation via a secure token.
    • In cash: €300 per room, refundable at the end of your stay.

    ECOTASA (Tourist tax)

    Mandatory tax in the Balearic Islands under Law 2/2016.

    • €3.00 + VAT per person per night (depending on hotel category)
    • Children under 16 are exempt
    • 50% discount from the 9th day onwards
    • 75% discount in the low season (November – April)

    The Ecotasa or Balearic Tourist Tax is a tax established by the Balearic Parliament which is levied on stays at any tourist accommodation in the Balearic Islands from 1 July 2016: Law 2/2016 of 30 March on the tax on tourist stays in the Balearic Islands.

    It amounts to €3.00 plus 10% VAT per person per day’s stay in a 3-star or higher hotel. The applicable rate varies according to the category of the establishment.

    Exemptions:

    • Children under 16
    • Stays due to force majeure
    • Stays for health reasons
    • Stays subsidised by social programmes run by EU public authorities

    Discounts:

    • 50% discount from the ninth day of your stay
    • 75% discount during the low season (from 1 November to 30 April)

  • Type of regime

    ACCOMMODATION ONLY

    Accommodation in room and access to the hotel facilities.
    Meals and beverages not included.

    Check-in: from 14:00 to 23:59
    Check-out: until 11:00

    ALL INCLUSIVE

    Accommodation, breakfast, lunch and dinner buffet with drinks included. In addition, you can enjoy:

    • Snacks, hamburgers and pizzas.
    • Alcoholic and non-alcoholic beverages (white brands)
    • Coffees, infusions, juices, smoothies, slushies and ice creams.
    • First service: lunch on arrival day
    • Last service: breakfast on day of departure

    The offer may vary depending on the season. Please ask at the hotel on arrival.
    Premium drinks and cocktails not included.

    Check-in: from 14:00 to 23:59
    Check-out: until 11:00

    Important information

    • The last service included is breakfast on the day of departure. AguaClub members can request free late check-out (subject to availability).
    • Out of hours services are not included and will be charged as extra.
    • Services not consumed cannot be accumulated or compensated (e.g. unused meals cannot be exchanged for other meals).

  • ROOMS

    Our rooms are mainly differentiated by the type of views. Discover all the options available and find the one that best suits your holiday in Menorca.

    Common services

    All our rooms and suites include:

    • Full bathroom
    • LED TV with DTT and satellite channels
    • Centralised air conditioning and heating, controlled from the room.
    • Telephone
    • Desk with chair
    • Daily cleaning
    • Terrace

    *Refrigerator and safe available at extra charge.

    Bed sizes and layout

    - Rooms for 2 guests are equipped with 2 single beds.
    - Rooms for 3 guests have:
    - 3 single beds (if all guests are adults).
    - 2 single beds + 1 extra bed (if there are 2 adults + 1 child)
    - Rooms for 4 guests have 2 single beds + 1 bunk bed.

    Single beds: 90 x 190 cm
    Bunk beds: 90 x 198 cm
    Cots: 65 x 125 cm (on request and subject to availability)
    Double beds 180 x 190 cm are available on request and subject to availability. Please ask at reception during check-in.

    Rooms

    • Deluxe Room
      Up to 2 adults + 1 child*.
      Renovated room with a modern and cosy design.
    • Standard Room
      Up to 4 guests
      Comfortable and functional option for your holiday
    • Pool View Room
      Up to 4 guests
      View of swimming pool and water slides
    • Sea View Room
      Up to 4 guests
      Views of the bay of Arenal d'en Castell
    • Sea View Room with Garden
      Up to 4 guests
      Direct access to the garden and the beach
    • Communicating Rooms
      Up to 4 guests
      Two independent rooms connected

    *For occupancy of 3 adults or 2 adults + 2 children in Deluxe Room, please check availability at hola@clubhotelaguamarina.com.

    Deluxe Room

    The new Deluxe Room has been completely renovated with a modern and cosy style to offer you maximum comfort.

    • 17 m² + terrace of 5,25 m²
    • 2 single beds or 1 double bed 180 x 200 cm on request and subject to availability.
    • Fully renovated bathroom
    • Individually controlled air conditioning and heating
    • Standard capacity: up to 2 adults + 1 child

    Each room is decorated differently. The photographs on the website show real examples, but it is not possible to book a specific design.

    For occupancy of 3 adults or 2 adults + 2 children, please check availability at hola@clubhotelaguamarina.com.

    Standard Room

    A comfortable and functional option to enjoy your holidays in Menorca.

    • 17 m² + 5,25 m² terrace
    • 2 single beds or 1 double bed of 180 x 190 cm on request and subject to availability.
    • Air conditioning and heating adjustable from the room
    • Up to 4 guests

    Pool View Room

    Enjoy the view of our fun pool area and slides!

    • 17 m² + private 5,25 m²
    • 2 single beds or 1 double bed 180 x 190 cm on request and subject to availability
    • Views of the pool and slide area
    • Air conditioning and heating adjustable from the room
    • Up to 4 guests

    Sea View Room

    Wake up every day with incredible views of the bay of Arenal d'en Castell.

    • 17 m² + private terrace of 5,25 m².
    • 2 single beds or 1 double bed of 180 x 190 cm on request and subject to availability.
    • Sea views
    • Air conditioning and heating adjustable from the room
    • Up to 4 guests

    Sea View Room with Garden

    Enjoy direct access to the garden and the beach from your room.

    • 17 m²
    • Private terrace of approximately 30 m²
    • Views over the bay of Arenal d'en Castell
    • Table, chairs, sun loungers and parasol
    • 2 single beds or 1 double bed of 180 x 190 cm on request and subject to availability.
    • Air conditioning and heating adjustable from the room
    • Up to 4 guests

    Communicating Rooms

    Ideal for families or groups looking for more space and privacy.

    • 2 independent rooms of 17 m² connected by an interior door.
    • 2 private terraces of 5,25 m²
    • 2 full bathrooms
    • 2 single beds of 90 x 190 cm in each room
    • Possibility to replace the single beds with a double bed 180 x 190 cm on request and subject to availability
    • LED TV, adjustable air-conditioning and heating in each room
    • Up to 4 guests

    Occupancy available:

    • 4 adults
    • 3 adults + 1 child
    • 2 adults + 2 children
    • 1 adult + 3 children

    Suites

    • Standard Suite
      Up to 5 guests
      Two bedroom family suite
    • Sea View Suite
      Up to 5 guests
      Two-bedroom family suite with sea view
    • Premium Sea View Suite
      Up to 6 guests
      Renovated open-plan suite with sea views

    Standard Suite

    A spacious family suite designed for more space and comfort.

    • 34 m² + private terrace of 10,50 m².
    • Master bedroom with 2 single beds 90 x 190 cm or double bed 180 x 190 cm on request and subject to availability.
    • Secondary bedroom with sofa bed or 2 single beds
    • 2 LED TVs with DTT and satellite channels
    • Air conditioning and heating adjustable from the room
    • Up to 5 guests

    Sea View Suite

    A family suite with views of the bay of Arenal d'en Castell and two independent spaces for greater comfort.

    • 34 m² + private terrace of 10,5 m².
    • Master bedroom with 2 single beds of 90 x 190 cm or double bed of 180 x 190 cm on request and subject to availability.
    • Secondary bedroom with 2 single beds
    • 2 LED TV with DTT and satellite channels
    • Sea view
    • Air conditioning and heating adjustable from the room
    • Up to 5 guests

    Premium Suite Sea View

    Our most exclusive suite, completely renovated and with the best sea views in the hotel.

    • 34 m² + private terrace of 10.5 m².
    • One of only 3 suites with panoramic views of the bay of Arenal d'en Castell.
    • King size double bed, sofa bed and bunk beds
    • Spacious and open-plan design
    • 2 LED TVs with DTT and satellite channels
    • Air conditioning and heating adjustable from the room
    • Up to 6 guests

    Practical information

    Hair dryer and amenities

    All bathrooms are equipped with hairdryer, hand soap and shower gel/shampoo to help you travel lighter.

    Refrigerator

    A fridge is available in all rooms and suites for 2,50€ per day.

    You can hire it at reception during your stay.

    Safety deposit box

    A safe is available in all rooms and suites for £2.50 per day, plus a refundable deposit of £6.

    You can hire it at reception during your stay.

    Housekeeping service

    Our cleaning service will clean your room daily.

    You will find an information sign on the door of your room.

    Cots

    Free cots are available for the youngest members of the family.

    On request and subject to availability.

Welcome to your hooooolidays!hooooooooo-
oooooooooooolidays!

Your holidays at Club Hotel Aguamarina are round the corner.
Don’t hang about and book now!

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Club Hotel Aguamarina

How to arrive

  • Passeig d’es Passerell, s/n
  • Urbanización Arenal d’en Castell
  • 07740 Mercadal, Illes Balears
  • View location on map