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Joining the Aguaclub has many advantages

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Early check-in
& Late check-out

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Priority room
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Frecuently asked questions

  • Club Hotel Aguamarina

    Club Hotel Aguamarina is located in the heart of one of the most spectacular beaches in Menorca: the bay of Arenal d'en Castell, a shell-shaped beach with fine sand and calm, crystal-clear waters, perfect for the whole family to enjoy.

    Our complex has 549 rooms distributed in three blocks, and more than 40,000 m² of facilities with swimming pools, water park, restaurants and shops.

    The international Agualand animation team and our mascots, the Aguanimals, will make your stay a fun-filled experience for the whole family.

    The hotel has convenient lift access to all floors:

    • Block A: 2 lifts
    • Block B: 3 lifts
    • Block C: 1 lift

    In addition, our privileged location allows direct access to the beach, so you can enjoy the sea at any time.

    Since 1972, wehave been working to offer you a close and personalised service in a unique setting, with incomparable views.

  • Location

    Arenal d'en Castell beach is a cove in the north of Menorca, belonging to the municipality of Es Mercadal.

    See location

    Characteristics of the beach

    Arenal d'en Castell is a shell-shaped beach more than half a kilometre long and 20 metres wide, with very calm waters. It is like a large natural swimming pool, ideal for families with children.

    Despite being an urban beach, it is one of the most beautiful on the island, easy to access and with a wide variety of services around.

    Important information

    Does the beach belong to the hotel?

    No. In Spain, beaches are for public use and do not belong to hotels or private companies.

    Sunshades and sunbeds

    The beach umbrellas and sunbeds are managed by independent private companies and have no commercial relationship with Club Hotel Aguamarina.

    Services in Arenal d'en Castell

    In the area surrounding the beach you will find a wide variety of services:

    • Pharmacy
    • Doctor
    • Supermarkets
    • Restaurants and bars
    • Water activities

    Nearest pharmacy

    The nearest pharmacy is a 15 minute walk or 4 minute drive from the accommodation.

    See pharmacy location

  • Transport service

    Club Hotel Aguamarina does not have its own transport service. However, we collaborate with the company Shuttle Spain Transfers.

    Book a transfer with Shuttle Spain Transfers

    How to get to the hotel?

    There are several options to get to the hotel:

  • Restaurants and bars

    We have 2 fully renovated, air-conditioned buffet restaurants with something for the whole family.

    Available for breakfast, lunch and dinner in both restaurants (Block A and Block B).

    Buffet restaurant opening hours

    • Breakfast: 07:45 - 10:00*.
    • Lunch: 13:00 - 15:00*.
    • Dinner: 19:15 - 21:30*Dinner: 19:15 - 21:30*Dinner: 19:15 - 21:30

    Special services on request:

    • Cold breakfast: 05:30 - 07:45* Cold breakfast: 05:30 - 07:45* Cold dinner: 22:00 - 22:00 - 22:00
    • Cold dinner: 22:00 - 00:00*

    *Times subject to change during the season. Please check for updated information on arrival.

    Snacks, bars and between meals

    Snacks, ice creams, pizzas, smoothies and drinks are available in our bars and snack bars:

    • Bahia Bar (Block A): 10:00 - 00:00*.
    • Swimming Pool Bar (Block B): 10:00 - 00:00*.
    • Aguamarina's Burger (Block B): 12:00 - 22:00
    • Pizza Corner (Block A):
      12:30 - 15:00* / 18:30 - 21:00*
    • Food truck (down to the beach): check timetable on arrival.

    *Times subject to change during the season. Please check updated information on arrival.

    Purées and baby food

    We have a daily choice of pureed vegetables with no added salt in our restaurants.

    You will also find a selection of ready-made purees for babies in the supermarket.

    Vegan and vegetarian diet

    Currently we do not have a specific vegan or vegetarian buffet.

    Food allergies and special diets

    We do not have a specific buffet for allergies or intolerances, but we do have adapted options within the buffet.

    Please ask the wait staff about allergens, special diets or gluten-free food.

    We recommend that you notify us by email hola@clubhotelaguamarina.com or at reception during check-in.

  • POOLS

    At Club Hotel Aguamarina we have 5 different pools designed for the whole family: for swimming, playing, relaxing or splashing around with the little ones... You choose how to enjoy!

    • 2 family pools (25 m)
      One in Block A and one in Block B. Depth: 40 cm - 160 cm.
    • Bubble pool (adults only)
      Overlooking the bay. Depth: 80 cm.
    • 2 children's pools
      - One next to the family pool in Block B
      - One splash pool in Aguanimal's Park with water games and slides.
      Depth: 40 cm

    Extra: The family pool in Block B is moderately heated, with a slightly warmer temperature so you can enjoy it during the cooler months of the season.

    Pool opening times

    • High season: 09:30 - 19:30*.
    • Low season: 09:30 - 18:30*.

    *Times subject to change. Please check updated information on arrival.

    Pool rules

    • Use a towel on the sun loungers.
    • It is compulsory to take a shower before swimming and to remove sun cream and sand.
    • It is compulsory to wear swimming socks or booties inside the aquatic facilities.
    • The use of inflatables is not permitted.
    • Children under 12 years of age must be accompanied by a responsible adult.
    • Babies and children wearing nappies must wear special water nappies.
    • It is compulsory to respect the indications of the lifeguards in the bathing areas.

    We recommend showering after bathing to remove chlorine from the skin.

    AQUATIC PARK

    Do you like excitement and adrenaline? Our water park has 6 slides for non-stop fun.

    Access rules

    • Minimum age: 6 years old
    • Minimum height: 110 cm
    • It is essential to know how to swim.
    • Inflatables are not allowed.
    • The use of booties or swimming socks is compulsory.
    • Children under the age of 14 must always be accompanied by a responsible adult.

    Depth: 125 cm

    Water park opening hours

    • 09:30 - 13:30 y 14:30 - 19:15*
    • Wednesday: closed in the morning (maintenance)

    *Times subject to change during the season.

    Beach and pool towels

    Service available for €1.50 per day per towel + refundable deposit of €10 per towel.

    You can change your towel for a clean one at reception as many times as you need.

    Available at reception during your stay.

  • Check-in and check-out times

    Check-in: from 14:00 until 23:59
    Check-out: until 11:00 a.m.

    Late arrival policy: Your room is guaranteed until 23:59 on the day of check-in. If you are arriving after 23:59, please let us know in advance, as the hotel does not guarantee room availability after that time.

    Can I leave my luggage in the luggage room before check-in and after check-out?

    Yes, we have a luggage room near reception where you can leave your luggage before check-in. You can also use it after check-out to store your luggage until the departure of your flight or transport.

    Can I use the last day of my stay?

    Once you have checked out, you can continue to consume in the accommodation, paying for these drinks.

    Early Check-in

    With our Early Check-in service you can start enjoying all the services contracted in your rate before 14:00.

    Price: 45€/room. Free for AguaClub members*.

    ROOM SUBJECT TO AVAILABILITY.

    *Become a member of AguaClub and enjoy incredible advantages and exclusive discounts. Register easily in the My Account area of our website or write us at hola@clubhotelaguamarina.com

    Late Check-out

    With our Late Check-out service you can continue to enjoy all the services contracted in your rate until 18:00.

    Price: 45€/room. Free for AguaClub* members.

    ROOM SUBJECT TO AVAILABILITY.

    MUST BE REQUESTED AT RECEPTION ONE DAY BEFORE DEPARTURE.

    *Free for AguaClub members if requested at reception the day before check-out and the hotel confirms availability. In case a client enjoys the Late Check-out service without confirmation from the hotel, he/she will have to pay the amount of 45€/room.

    *Become a member of AguaClub and enjoy incredible advantages and exclusive discounts. Register easily in the My account area of our website or write to us at hola@clubhotelaguamarina.com

    Online check-in

    Online check-in at hotels, or pre-check-in, consists of giving guests the possibility to enter their personal details themselves before their arrival at the hotel. This way, you don't have to wait for your arrival and can start enjoying your holiday as soon as possible.

    You can check-in online from our website.

    Excursions

    At Club Hotel Aguamarina, we invite you to discover Menorca in an exceptional way, whether you are here for the first time or you are a frequent visitor. Our privileged location is the perfect starting point to enjoy your favourite sports and explore the beauty of the island.

    Book your excursions here and discover all that Menorca has to offer!

    Does the Wifi coverage reach all areas of the hotel?

    Although we have multiple antennas spread throughout our facilities, there may be rooms with low coverage and/or intermittent service.

    Free Wifi

    We offer *free wifi in the common areas of the hotel.

    *Not available inside the rooms.

    Please ask at reception on arrival.

    Premium Wifi

    Service with extra charge*.

    Check rates and contract the service at reception.

    *Free for AguaClub members.

    Medical service

    At Club Hotel Aguamarina we have a medical service by appointment.

    Please consult timetables and rates at reception.

    Parking

    We have free parking and large areas to park your vehicle around the hotel.

    Cycling Center

    Our Cycling Center is located in block C and includes exclusive parking for bicycles with video surveillance, workshop, tools and bike cleaning area.

    INFO & reservations 634725926

    Gym

    Open daily from 09:00 to 21:00 in building A.
    Ask for the key at reception

    Balinese beds

    Service with additional charge.
    Reservation in advance at the Food Truck.
    Check availability, times and prices at the hotel.

    Massages

    Unwind and relax while enjoying a rejuvenating massage in a heavenly setting. Our garden, overlooking the sea, offers the perfect setting to revitalise your body and mind. If you prefer a more intimate setting, you can also receive your massage in our cosy massage centre, designed for maximum comfort and tranquillity.

    Our expert therapists will provide you with a total relaxation experience, tailored to your needs. For our full range of massages, prices and bookings, please call us or send us a WhatsApp to 669 473 657.

    Supermarket

    In block C you will find our supermarket with everything you may need during your stay: food, basic necessities, toys, souvenirs and more.

    Check the opening hours at reception when you arrive at the hotel.

    Fashion boutique

    Enjoy some shopping at the Fashion boutique located in Block C, where you can discover a wide variety of clothing and gift items. Whether you're looking to update your style or take home a special souvenir from your holiday, there's something perfect for you.

    Check the opening hours at reception when you arrive at the hotel.

    Use of beach umbrellas and sunbeds on the beach

    The umbrellas and sunbeds located on the beach are managed by independent private companies and do not belong to or have any type of relationship with Club Hotel Aguamarina.

    Use of parasols and sunbeds at the hotel

    In our facilities, we offer spacious areas equipped with comfortable sunbeds and sunshades for you to relax to the maximum. These services are completely free of charge for our guests.

    It is forbidden to take any kind of material out of the hotel facilities.
    The reservation of sunbeds and umbrellas is not allowed.

    Beach and pool towels

    Enjoy this service for 1,50€ per day and towel, plus a refundable deposit of 10€ per towel.

    Change your towel for a clean one at reception as often as you need.

    You can hire it at reception during your stay.

    Hair dryer and amenities

    Our bathrooms are equipped with hairdryer, hand soap and shower gel/shampoo to help you travel lighter.

    Refrigerator

    All our rooms have a cooler at your disposal for 2,50€ per day.

    You can hire it at reception during your stay.

    Safety deposit box

    All our rooms have a safe.

    Use it for 2,50€ per day, plus a refundable deposit of 6€.

    You can hire it at reception during your stay.

    Cleaning service

    Our cleaning service will clean your room daily.

    You will find an information sign on the door of your room.

    Self-service laundry

    The washing machine and dryer area is located in our supermarket, located in block C.

    This service is available on a coin-operated basis.

    Cots

    Cots are available free of charge for the youngest members of the family. Please ask at reception.

    ON REQUEST AND SUBJECT TO AVAILABILITY

    Pushchairs for babies and children

    At Club Hotel Aguamarina we love to make your holidays easier! So that you can travel light, we have baby and child buggies at your disposal, which you can hire directly on our website*, thus ensuring their availability. You can also hire them at reception** during your stay.

    *Price online: 5€ per trolley/day, plus a refundable deposit of 20€ per trolley.
    **Price at reception: 10€ per trolley/day or 40€ per trolley/week, plus a refundable deposit of 20€ per trolley.
    SERVICE SUBJECT TO AVAILABILITY

    Water kettles

    We have kettles at your disposal to make you feel at home. You can hire this service at reception during your stay.
    Price: 1€ per kettle/day, plus a refundable deposit of 10€ per kettle.
    SERVICE SUBJECT TO AVAILABILITY

    Restaurants and bars

    Every day you can enjoy a delicious gastronomic experience in our 2 buffet restaurants, fully renovated, air-conditioned and with an offer designed for the whole family.
    Enjoy breakfast, lunch and dinner in either of them: one in Block A and the other in Block B.

    Buffet restaurant opening hours:
    Breakfast: 07:45 - 10:00*.
    Lunch: 13:00 - 15:00*.
    Dinner: 19:15 - 21:30* Dinner: 19:15 - 21:30* Dinner: 19:15 - 21:30

    Cold breakfast: 05:30 - 07:45* (On request)
    Cold dinner: 22:00 - 00:00* (On request)

    And between meals... you won't be short of anything!
    We have an incredible variety of snacks, ice creams, pizzas, smoothies and drinks in our bars and food outlets:

    Bahia Bar (Block A): 10:00 - 00:00*.
    Swimming Pool Bar (Block B): 10:00 - 00:00
    Aguamarina's burger (Block B): 12:00 - 22:00
    Food truck (down to the beach): check timetable on arrival.
    Pizza Corner (Block A): 12:30 - 15:00* / 18:30 - 21:00*.

    *These times are subject to change throughout the season, please check updated times on arrival at the hotel.

    Purees and baby food

    Ask in our restaurants: every day we offer a different choice of vegetable purée with no added salt to make your stay even more comfortable.
    You will also find a selection of ready-made purees for babies in our supermarket.

    Vegan and vegetarian diet

    We currently do not have a vegan or vegetarian buffet in our restaurants.

    Food allergies and special diets

    We do not currently have a specific buffet for food intolerances and allergies in our restaurants. However, within our buffet, we do have some options that adapt to different dietary needs. Please ask the waiters about gluten-free food, special or restrictive diets and allergens. They will inform you about the options available in our buffet.
    Let us know by e-mail at hola@clubhotelaguamarina.com, as well as at reception during check-in so that our staff can take this into account.

    Swimming pools

    At Club Hotel Aguamarina we have 5 different pools designed for the whole family: to swim, play, relax or splash around with the kids... You choose how to enjoy!

    2 FAMILY POOLS , 25 metres long, one in block A and the other in block B. Depth from 40 cm to 160 cm.

    1
    BUBBLE POOL for adults only with views of the bay. Depth 80 cm.

    2
    CHILDREN'S POOLS: one next to the family pool in block B. Another splash pool in the area of our Aguanimal's Park children's playground, with fun water games and slides. Depth 40 cm.

    The FAMILY POOL IN BLOCK B IS MODERATELY AIR CONDITIONED! We have slightly increased its temperature, just a few degrees, to keep the cold away so you can use it all year round.

    Pool opening hours:
    High Season: 09:30-19:30*.
    Low season: 09:30-18:30*.

    *These opening times may change throughout the season. Please check the updated opening times on arrival at the hotel.

    We recommend the use of swimming socks or booties inside the aquatic facilities. Children must be accompanied by a responsible adult at all times.

    Water park

    Do you like excitement and adrenaline? Then you'll love our water park with 6 fun water slides designed to keep you going over and over again. The adventure is guaranteed!

    Access rules:

    Minimum age: 6 years old.
    Minimum height: 110 cm.
    It is essential to know how to swim.
    Children under 14 must always be accompanied by a responsible adult.
    Pool depth: 125 cm.

    We recommend the use of booties or swimming socks inside the aquatic facilities.

    Water park opening hours:

    9:30 am to 1:30 pm and 2:30 pm to 7:15 pm*.
    *Wednesday morning closed for maintenance.
    *Opening times may vary throughout the season. Please consult the updated information on your arrival at the hotel.

    Clause of suspension, modification or limitation of services, activities and/or facilities.

    The Hotel Management reserves the right to suspend, modify or limit, either temporarily or permanently, totally or partially, the provision of any of its services or contracted activities or the use of certain facilities, for duly justified reasons such as adverse weather conditions, necessary technical improvements, maintenance, operational or organisational reasons, administrative decisions of any kind, force majeure, or any other circumstance that in its good judgement prevents or advises against the continuity of the service and/or activity or the normal operation of the affected facility. When the suspension, modification or limitation according to the above does not respond to the planning prepared by the Hotel itself, the Hotel undertakes, as soon as possible, to adopt reasonable measures within its reach to re-establish the provision of the service, the activity or the availability of the facility that has been affected, as well as to offer alternatives of similar characteristics if possible. Such suspensions, modifications or limitations, provided that the Hotel has acted in good faith and with due diligence to minimise the inconvenience caused, shall not give rise to any compensation, reimbursement or claim whatsoever on the part of the Tour Operator or its Clients.

  • AGUALAND - ENTERTAINMENT AT AGUAMARINA

    At Club Hotel Aguamarina you will find Agualand, our entertainment club by age, where our entertainers and our mascots the Aguanimals accompany you every day with activities, games and fun for the whole family.

    ENTERTAINMENT DURING THE SEASON

    The entertainment is available throughout the season as long as the hotel is open. The programme and timetable can be adapted according to occupancy, the weather or the hotel's operations.

    ACTIVITIES AND PROGRAMMING

    Agualand's activities are updated throughout the season. Check the daily schedule on our Web App or on the hotel's notice board.

    CLUBS BY AGE

    CHILDREN
    Agualand Kids (4-7 years)
    Agualand Juniors (8-12 years)

    YOUTH AND ADULTS
    Agualand Teens (13-17 years)
    Agualand Adults (18+)

    AGUALAND NIGHT
    Kids Disco, musicals, dances and shows for the whole family.

    AGUALAND BABIES (0-3 years)
    Space adapted for babies. No supervision by entertainers, so the presence of an adult is compulsory.

    OUTSTANDING EXPERIENCES

    AGUANIMAL'S LUNCH
    Kids and Juniors can have lunch with the entertainers in the restaurant.

    EQUIPMENT LOAN
    Football, basketball, table tennis, mini-golf, board games and more at the Info Point in Aguanimal's Park.

    LENDING HOURS (subject to change)
    Mornings: 10:00 - 12:30
    Afternoons: 19:30 - 23:00

    Deposits:
    - Board games: 10€.
    - Minigolf: 5€ per club + ball
    - Table tennis: 10€ set
    - Balls: €10

    TEAM LANGUAGES

    Our international team of more than 20 animators speaks Spanish, English, Italian and Portuguese.

    The languages and number of entertainers may vary during the season, but we will always do our best to make communication easy and the experience unforgettable.

  • Aguanimal's Park, the children's playground at Club Hotel Aguamarina

    A real universe of fun! The largest children's park in Menorca, with themed areas inspired by the Aguanimals and spaces adapted by age.

    You will find slides, zip lines, bouncy castles, multi-sports court, mini golf, ping-pong, pirate ship, sandpit and much more to play, explore and not stop all day long. The entire park has safe surfaces designed for your enjoyment.

    In addition, our entertainment team organises daily activities such as gymkhanas, arts and crafts, sports, water games and a water carpet, adapted for each age group.

    Age: from 2 to 11 years old
    *Opening times: 09:00 to 23:00

    Check the updated schedule on our Web App and on the hotel notice board.

    Zip lines

    Two zip lines to cross the park in a fast and fun way. Use subject to rules and supervision of minors.

    Sandpit

    Play area with sand and digging machine to encourage creativity and free play.

    Bouncy castles

    Themed area with castles adapted by age: ball pool (0-3 years old with supervision), shark (from 3 years old, up to 1.60 m) and boat (from 3 years old, up to 1.80 m).

    Timetable: 18:00 to 23:00* | Wearing socks compulsory.

    Multisports court

    Space for football and basketball. Loan of equipment at the Info Point, with a deposit.

    Sliding track

    20-metre inflatable track with water for sliding and having fun. Available in high season on Sundays from 15:30 to 17:00 in front of the main stage.

    Minigolf

    Family minigolf with different challenges. Equipment loan at Info Point with deposit.

    Table tennis

    Two tables available for games with family or friends. Rackets and balls available in a wooden hut for a deposit.

    Beach volleyball

    Beach volleyball court. Loan of a ball in a wooden hut with a deposit.

    Info Point

    Information point at the entrance to the park to answer questions and arrange the loan of equipment (games, balls, mini-golf, ping-pong).

    *Info Point opening times: 10:00 to 12:30 / 19:30 to 23:00

    General rules
    Minors must always be supervised by a responsible adult. It is compulsory to respect ages, rules and indications of the park. Some areas may be affected by weather or operational conditions. Smoke-free area.

    *The timetable and activities may vary according to season, weather or operational conditions. Some activities may have a supplement, the price will be informed before starting the activity.

  • How do I become a member of AguaClub?

    It is very easy. Go to the "My account" area of our website, create a username and password and confirm your account with the code that we will send to your email.

    You are now registered to start enjoying the advantages of AguaClub and to move up a level to gain access to more benefits.

    Levels, conditions and advantages of AguaClub

    AGUACLUB MEMBER

    Just for registering in our club you will enjoy these advantages on your first reservation:

    • Best online price guaranteed: always the best price on our website.
    • Free early check-in and late check-out: access to services before 14:00 and until 18:00 on the day of departure.
      Use of room subject to availability, subject to prior consultation at reception and confirmation by the hotel. In the event of using this service without confirmation from the hotel, the corresponding Early check-in / Late check-out rate will be applied.
    • Priority room allocation: priority room allocation.
    • Free premium wifi: access to standard and premium wifi free of charge during your stay (check with reception).

    BLUE LEVEL

    If you have enjoyed 1 stay in the last 4 years booked through our website, you are a Blue Customer.

    Includes all the above advantages +:

    • 5% discount* on direct or web bookings.
    • 1 bottle of water in the room
    • Welcome gift
    • Special discounts with collaborators**

    *Not combinable with special offers
    **Consult conditions at reception or at hola@clubhotelaguamarina.com

    SILVER LEVEL

    If you have enjoyed 3 stays in the last 4 years, with a minimum total amount of 2.500€.

    Includes all the above advantages +:

    • 7% discount* on future bookings
    • Freefridge
    • Freesafe
    • Balinese bed** 2 hours with bottle of champagne
    • Free upgrade (subject to availability)

    *Cannot be combined with Blue or special offers.
    **Condition: upload photo to Instagram tagging #Clubhotelaguamarina #Aguaclub

    GOLD LEVEL

    If you have enjoyed 4 stays in the last 4 years, with a minimum total amount of 4.000€.

    Includes all the above benefits +:

    • 10% discount* on direct or web bookings.
    • Freepool towels
    • Kettle in the room
    • Internet TV
    • Freebaby buggy

    *Cannot be combined with Blue, Silver or special offers.

  • AGUAMARINA'S DAY PASS

    Discover our 3 options without accommodation

    With our Day Pass you can enjoy a full day of fun at Club Hotel Aguamarina. From 10:00 to 23:00, access to our facilities, swimming pools, water park and Agualand entertainment activities.

    BOOKING

    You can book your Day Pass in two ways:

    - Without prior reservation: Pay for your Day Pass directly at reception on arrival.
    - You can also secure your access conveniently by booking online:

    ONLINE BOOKING

    OUR DAY PASS

    SARKO DAY PASS
    Access to facilities and activities without food and drink.

    DAY PASS LINKY
    Access to facilities + 1 lunch menu at Aguamarina's Burger or Pizza Corner.

    DAY PASS GRAN SABIO
    Access to facilities + All Inclusive*.

    ALL DAY PASSES INCLUDE

    - Water park*.
    - Family and children's pools
    - Bubble pool +18
    - Bouncy castles
    - Aguanimal's Park children's playground
    - Multi-sports court
    - Access to the Agualand entertainment clubs
    - Use of sunbeds subject to availability

    *The water park is closed on Wednesday mornings for maintenance.

    PRICES

    SARKO DAY PASS
    Children up to 1 year: free
    Children from 2 to 11 years old: 17 €.
    Adults from 12 years old: 20,60 €.

    DAY PASS LINKY
    Children up to 1 year: free
    Children from 2 to 11 years: 22,65 €.
    Adults from 12 years old: 30,90 €.

    DAY PASS GRAN SABIO
    Children up to 1 year: free
    Children from 2 to 11 years: 36,05 €.
    Adults from 12 years old: 61,80 €.

    WHAT DOES EACH DAY PASS INCLUDE?

    SARKO DAY PASS
    It does not include food and drink. Drinks in bars, restaurants and hotel outlets must be paid for separately.

    LINKY DAY PASS
    Includes 1 lunchtime menu per person to choose between Aguamarina's Burger or Pizza Corner. Not eligible for dinner.

    Menu options:

    AGUAMARINA'S BURGER
    1 main: burger, cheeseburger, hot dog, sandwich or nuggets
    1 portion of fries
    1 drink
    1 ice cream

    PIZZA CORNER
    1 slice of pizza
    1 drink
    1 ice cream

    DAY PASS GRAN SABIO
    Includes access to bars and restaurants of our All Inclusive*, except buffet dinner:

    - Buffet lunch
    - Aguamarina's Burger
    - Pizza Corner
    - Food Truck
    - Bahia Bar
    - Pool Bar

    *All Inclusive and non All Inclusive consumption will be paid for separately.

    IS IT YOUR BIRTHDAY?

    Celebrate it at Aguamarina!

    🎁 Bag of sweets for each ticket*.
    🍰 You can bring your own cake
    📩 Let us know in advance by emailinghola@clubhotelaguamarina.com

    *Minimum 10 tickets.

    IMPORTANT INFORMATION

    - Opening times and facilities may vary during the season due to maintenance, weather conditions or other operational reasons.
    - Please check the updated opening times on arrival at the hotel.
    - Minors must be accompanied by a responsible adult (18+) at all times.
    - It is not permitted to bring food from outside the hotel.
    - If you have food intolerances or allergies, please let us know in advance at hola@clubhotelaguamarina.com or on arrival at reception.
    - Tickets for the same booking or group must be of the same type of Day Pass, even in separate purchases.
    - The services included in each type are personal and non-transferable.
    - Any differences will be settled at reception.
    - We reserve the right of admission and expulsion in the event of non-compliance with the rules of the hotel or the Day Pass.

  • Location of rooms

    The hotel has 3 blocks: A, B and C.
    The location of your room depends on the type of room you have booked.

    Changes to your reservation

    Can I change my room?

    Yes, subject to availability and paying the difference in price.
    You can do this at reception, by email or telephone.

    Can I change the regime to All Inclusive?

    Yes, paying the difference.

    • From accommodation only to all-inclusive: available at any time.
    • From All Inclusive to Accommodation Only: only in modifiable rates (Flexible or Payment in Instalments) up to 5 days before arrival.

    Contact us:
    hola@clubhotelaguamarina.com
    +34 971 35 80 60

    Modify or cancel reservation

    Allowed in Flexible rates and Payment in Instalments up to 5 days prior to arrival.

    Management available by email or telephone:
    hola@clubhotelaguamarina.com
    +34 971 35 80 60

    General rules

    Pets

    Pets are not allowed in the hotel.

    Smoking

    Smoking is not allowed inside the hotel, rooms, balconies and children's areas.

    Clause of suspension, modification or limitation of services, activities and / or facilities

    The Hotel Management reserves the right to suspend, modify or limit, either temporarily or permanently, totally or partially, the provision of any of its services or contracted activities or the use of certain facilities, for duly justified reasons such as adverse weather conditions, necessary technical improvements, maintenance, operational or organisational reasons, administrative decisions of any kind, force majeure, or any other circumstance that in its good judgement prevents or advises against the continuity of the service and/or activity or the normal operation of the affected facility.

    When the suspension, modification or limitation according to the above does not respond to the planning prepared by the Hotel itself, the Hotel undertakes, as soon as possible, to adopt reasonable measures within its reach to re-establish the provision of the service, the activity or the availability of the facility that has been affected, as well as to offer alternatives of similar characteristics if possible.

    Such suspensions, modifications or limitations, provided that the Hotel has acted in good faith and with due diligence to minimise the inconvenience caused, shall not give rise to any compensation, reimbursement or claim whatsoever on the part of the Tour Operator or its Clients.

  • Fare types

    Pay Now and Save Rate (Non-refundable)

    100% payment at the time of booking. No changes or cancellations allowed.

    • Late arrival: room guaranteed until 23:59 on the day of check-in. Later arrivals must be notified.
    • No show: 100% of the reservation will be charged if you do not show up.
    • Early departure: no refund for the stay not enjoyed.

    Payment at the hotel (Flexible)

    Payment at the hotel on arrival. Changes and cancellations allowed up to 5 days before check-in.

    • Subsequent cancellations: 100% charge.
    • Booking management from the "My booking" area.
    • Late Arrival: room guaranteed until 23:59
    • No show: 100% of the reservation will be charged.

    *Payment by credit card or cash (max. 1.000€ according to Law 11/2021)

    Pay in easy instalments rate (Semi-flexible)

    Initial deposit of 5% non-refundable. The rest is payable in several instalments depending on how far in advance the booking is made.

    • More than 6 months in advance:
      • 35% within 120 days of check-in
      • 35% within 60 days of check-in
      • 25% at the hotel
    • Less than 6 months before:
      • 50% within 60 days of check-in
      • 45% at the hotel

    Automatic payments: charged to the card on the dates indicated.

    • Free cancellation of the remaining amount up to 5 days before check-in.
    • After this period: 100% charge
    • No show: 100% of the reservation
    • Late arrival: room guaranteed until 11:59pm

    *Payment by card or cash (max. 1.000€ according to Law 11/2021)

    General payment information

    Accepted cards

    VISA, Mastercard and American Express

    Cash payments

    Maximum 1.000€ according to Law 11/2021 (BOE 10/07/2021)

    Deposit

    • By credit/debit card: authorisation by secure token.
    • In cash: 300€ per room, refundable at the end of the stay.

    Ecotasa (Tourist tax)

    Compulsory tax in the Balearic Islands according to Law 2/2016.

    • 3,00€ + VAT per person and night (according to hotel category).
    • Children under 16 years exempt
    • 50% discount from the 9th day onwards.
    • 75% discount in low season (November - April).

    The Ecotasa or Balearic Tourist Tax is a tax determined by the Balearic Parliament and levied on stays in any tourist establishment in the Balearic Islands as of 1 July 2016: Law 2/2016, of 30 March, on the tax on tourist stays in the Balearic Islands.

    It amounts to an amount of €3.00 plus 10% VAT for each person and day of stay in a 3-star superior hotel. The applicable rate varies according to the category of the establishment.

    Exemptions

    • Children under 16 years of age
    • Stays for reasons of force majeure
    • Stays for health reasons
    • Stays subsidised by social programmes of EU public administrations

    Discounts

    • 50% discount from the ninth day of stay onwards
    • 75% discount in low season (from 1 November to 30 April)
  • Type of regime

    ACCOMMODATION ONLY

    Accommodation in room and access to the hotel facilities.
    Meals and beverages not included.

    Check-in: from 14:00 to 23:59
    Check-out: until 11:00

    ALL INCLUSIVE

    Accommodation, breakfast, lunch and dinner buffet with drinks included. In addition, you can enjoy:

    • Snacks, hamburgers and pizzas.
    • Alcoholic and non-alcoholic beverages (white brands)
    • Coffees, infusions, juices, smoothies, slushies and ice creams.
    • First service: lunch on arrival day
    • Last service: breakfast on day of departure

    The offer may vary depending on the season. Please ask at the hotel on arrival.
    Premium drinks and cocktails not included.

    Check-in: from 14:00 to 23:59
    Check-out: until 11:00

    Important information

    • The last service included is breakfast on the day of departure. AguaClub members can request free late check-out (subject to availability).
    • Out of hours services are not included and will be charged as extra.
    • Services not consumed cannot be accumulated or compensated (e.g. unused meals cannot be exchanged for other meals).
  • ROOMS

    Our rooms are mainly differentiated by the type of views. Discover all the options available and find the one that best suits your holiday in Menorca.

    Common services

    All our rooms and suites include:

    • Full bathroom
    • LED TV with DTT and satellite channels
    • Centralised air conditioning and heating, controlled from the room.
    • Telephone
    • Desk with chair
    • Daily cleaning
    • Terrace

    *Refrigerator and safe available at extra charge.

    Bed sizes and layout

    - Rooms for 2 guests are equipped with 2 single beds.
    - Rooms for 3 guests have:
    - 3 single beds (if all guests are adults).
    - 2 single beds + 1 extra bed (if there are 2 adults + 1 child)
    - Rooms for 4 guests have 2 single beds + 1 bunk bed.

    Single beds: 90 x 190 cm
    Bunk beds: 90 x 198 cm
    Cots: 65 x 125 cm (on request and subject to availability)
    Double beds 180 x 190 cm are available on request and subject to availability. Please ask at reception during check-in.

    Rooms

    • Deluxe Room
      Up to 2 adults + 1 child*.
      Renovated room with a modern and cosy design.
    • Standard Room
      Up to 4 guests
      Comfortable and functional option for your holiday
    • Pool View Room
      Up to 4 guests
      View of swimming pool and water slides
    • Sea View Room
      Up to 4 guests
      Views of the bay of Arenal d'en Castell
    • Sea View Room with Garden
      Up to 4 guests
      Direct access to the garden and the beach
    • Communicating Rooms
      Up to 4 guests
      Two independent rooms connected

    *For occupancy of 3 adults or 2 adults + 2 children in Deluxe Room, please check availability at hola@clubhotelaguamarina.com.

    Deluxe Room

    The new Deluxe Room has been completely renovated with a modern and cosy style to offer you maximum comfort.

    • 17 m² + terrace of 5,25 m²
    • 2 single beds or 1 double bed 180 x 200 cm on request and subject to availability.
    • Fully renovated bathroom
    • Individually controlled air conditioning and heating
    • Standard capacity: up to 2 adults + 1 child

    Each room is decorated differently. The photographs on the website show real examples, but it is not possible to book a specific design.

    For occupancy of 3 adults or 2 adults + 2 children, please check availability at hola@clubhotelaguamarina.com.

    Standard Room

    A comfortable and functional option to enjoy your holidays in Menorca.

    • 17 m² + 5,25 m² terrace
    • 2 single beds or 1 double bed of 180 x 190 cm on request and subject to availability.
    • Air conditioning and heating adjustable from the room
    • Up to 4 guests

    Pool View Room

    Enjoy the view of our fun pool area and slides!

    • 17 m² + private 5,25 m²
    • 2 single beds or 1 double bed 180 x 190 cm on request and subject to availability
    • Views of the pool and slide area
    • Air conditioning and heating adjustable from the room
    • Up to 4 guests

    Sea View Room

    Wake up every day with incredible views of the bay of Arenal d'en Castell.

    • 17 m² + private terrace of 5,25 m².
    • 2 single beds or 1 double bed of 180 x 190 cm on request and subject to availability.
    • Sea views
    • Air conditioning and heating adjustable from the room
    • Up to 4 guests

    Sea View Room with Garden

    Enjoy direct access to the garden and the beach from your room.

    • 17 m²
    • Private terrace of approximately 30 m²
    • Views over the bay of Arenal d'en Castell
    • Table, chairs, sun loungers and parasol
    • 2 single beds or 1 double bed of 180 x 190 cm on request and subject to availability.
    • Air conditioning and heating adjustable from the room
    • Up to 4 guests

    Communicating Rooms

    Ideal for families or groups looking for more space and privacy.

    • 2 independent rooms of 17 m² connected by an interior door.
    • 2 private terraces of 5,25 m²
    • 2 full bathrooms
    • 2 single beds of 90 x 190 cm in each room
    • Possibility to replace the single beds with a double bed 180 x 190 cm on request and subject to availability
    • LED TV, adjustable air-conditioning and heating in each room
    • Up to 4 guests

    Occupancy available:

    • 4 adults
    • 3 adults + 1 child
    • 2 adults + 2 children
    • 1 adult + 3 children

    Suites

    • Standard Suite
      Up to 5 guests
      Two bedroom family suite
    • Sea View Suite
      Up to 5 guests
      Two-bedroom family suite with sea view
    • Premium Sea View Suite
      Up to 6 guests
      Renovated open-plan suite with sea views

    Standard Suite

    A spacious family suite designed for more space and comfort.

    • 34 m² + private terrace of 10,50 m².
    • Master bedroom with 2 single beds 90 x 190 cm or double bed 180 x 190 cm on request and subject to availability.
    • Secondary bedroom with sofa bed or 2 single beds
    • 2 LED TVs with DTT and satellite channels
    • Air conditioning and heating adjustable from the room
    • Up to 5 guests

    Sea View Suite

    A family suite with views of the bay of Arenal d'en Castell and two independent spaces for greater comfort.

    • 34 m² + private terrace of 10,5 m².
    • Master bedroom with 2 single beds of 90 x 190 cm or double bed of 180 x 190 cm on request and subject to availability.
    • Secondary bedroom with 2 single beds
    • 2 LED TV with DTT and satellite channels
    • Sea view
    • Air conditioning and heating adjustable from the room
    • Up to 5 guests

    Premium Suite Sea View

    Our most exclusive suite, completely renovated and with the best sea views in the hotel.

    • 34 m² + private terrace of 10.5 m².
    • One of only 3 suites with panoramic views of the bay of Arenal d'en Castell.
    • King size double bed, sofa bed and bunk beds
    • Spacious and open-plan design
    • 2 LED TVs with DTT and satellite channels
    • Air conditioning and heating adjustable from the room
    • Up to 6 guests

    Practical information

    Hair dryer and amenities

    All bathrooms are equipped with hairdryer, hand soap and shower gel/shampoo to help you travel lighter.

    Refrigerator

    A fridge is available in all rooms and suites for 2,50€ per day.

    You can hire it at reception during your stay.

    Safety deposit box

    A safe is available in all rooms and suites for £2.50 per day, plus a refundable deposit of £6.

    You can hire it at reception during your stay.

    Housekeeping service

    Our cleaning service will clean your room daily.

    You will find an information sign on the door of your room.

    Cots

    Free cots are available for the youngest members of the family.

    On request and subject to availability.

Welcome to your hooooolidays!hooooooooo-
oooooooooooolidays!

Your holidays at Club Hotel Aguamarina are round the corner.
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Club Hotel Aguamarina

How to arrive

  • Passeig d’es Passerell, s/n
  • Urbanización Arenal d’en Castell
  • 07740 Mercadal, Illes Balears
  • View location on map